Generally, products take between 5-7 working days to reach you after purchase.
We do however have separate lead times on specific products:
- Oak Furniture – Allow 7-10 days for delivery
- Beds – Allow 10-14 days for delivery
Due to the current Covid pandemic and resulting issues with manufacturing and deliveries, we have temporarily suspended our online shop for our ranges of Oak furniture. However, many of our items are still in stock so please phone us directly on 01691 239082 to check availability.
All our sofas are available to order instore instead of online as we know our customers prefer to take their time, sit and relax and try before they choose. There are no issues on stock levels or availability on our current ranges. For more information on Covid-19 updates click here.
If you have noticed something is wrong after delivery, please contact us within 48 hours on 01691 239082 or email theoakfurnitureshop@outlook.com. We will then advise you on the next steps, which may include requesting photographic evidence from you of the damage/fault. This will help us to organise a resolve, return or replacement with the manufacturer.
For more information, please see our returns policy here
